At NS Rice, we value and respect your privacy. This policy explains how we collect, use, and protect your personal information in compliance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
- Personal Details: Name, phone number, address, and email, collected only to process and deliver your orders.
- Optional Data: Any information you voluntarily provide (such as feedback or inquiries).
- No Sensitive Data: We do not collect or store financial details like bank account numbers, credit/debit card details, or Aadhaar numbers on our servers. Payments, if any, are handled through secure third-party gateways.
2. How We Use Your Information
- To confirm and deliver your orders.
- To communicate updates about purchases, offers, or new product availability.
- To improve our services, customer experience, and website performance.
3. Data Sharing & Protection
- Your data is never sold or shared with third parties for marketing.
- Information may be shared only with trusted logistics/delivery partners to fulfill your order.
- All personal information is stored securely, and we take reasonable measures to prevent unauthorized access or misuse.
4. Cookies & Website Usage
- Our website may use cookies and similar technologies to:
- Improve browsing experience.
- Analyze website traffic and performance.
- You can control or disable cookies through your browser settings. Please note, disabling cookies may affect certain website features.
5. Your Rights
Under Indian data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Withdraw consent for data usage (where applicable).
- Request deletion of your personal data by contacting us directly.
6. Data Retention
- We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Updates to This Policy
- We may update this Privacy Policy from time to time to reflect legal or business changes. Updates will be published on this page.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
📍 NS Rice
N. Swaminathan Rice Shop, Since 1967
LF Road, Manachanallur, Tamil Nadu, India
📞 +91 94431 92882 / 90805 94081